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Returns & Exchanges
At Hello Adorn, we want you to love your jewelry as much as we loved making it. If you aren't completely satisfied, we offer easy returns or exchanges within 30 days of your purchase date.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
2
Select Your Items
Choose the specific pieces you wish to return or exchange and indicate the reason for the request.
3
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original jewelry box.
4
Ship and Track
Drop your package off at any authorized carrier location; your refund or exchange will be processed once we inspect the returned items.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing